Contact Us

Have a question about one of our reviews, spotted something that needs updating, or want to flag a crypto casino we should take a look at? This page explains what we can help with and how to reach us.

What we can help with

Bitcoin Casino Sites is a research and comparison site, not a casino, a payment processor or a wallet provider. We cover crypto casinos serving US players — coin support, bonus terms, payout speed, licensing status and how each site stacks up against the others in our rankings and reviews. Where we can genuinely help:

• Corrections — if a bonus term, licence detail or coin list on the site is out of date, tell us and we'll check it
• Review feedback — if something in one of our write-ups on BetPanda, CoinCasino, Cryptorino or any other listed site doesn't match your experience
• Site suggestions — if you think a crypto casino belongs in our coverage, let us know which one and why
• General questions about how we research and score the sites we list

What we can't help with

Because we don't operate any casino, hold player funds or process transactions, there are some things outside our reach. We can't do the following:

• Access, action or reverse a deposit, withdrawal or bet placed on a casino site — that has to go through the operator's own support team
• Resolve account verification, KYC or login issues on a third-party casino
• Provide tax or legal advice on crypto gambling winnings — for that, consult a qualified tax professional, since US players are generally liable for tax on both gambling winnings and crypto gains
• Confirm whether a specific offshore site is legal to use from your state — gambling law varies state by state, and readers need to check their own jurisdiction's rules before playing

If your issue is with an operator directly — a delayed withdrawal, a disputed bonus, a locked account — the casino's own support channel (usually live chat or a support email listed on its site) is the fastest route, since we have no ability to intervene in individual player accounts.

Before you reach out, it may already be answered

A lot of what readers ask us is already covered elsewhere on the site. Our About Us page explains how we research and rate crypto casinos, and our Responsible Gambling page covers self-exclusion tools, spending limits and where to find support if gambling stops feeling fun — including the National Problem Gambling Helpline at 1-800-GAMBLER. Our Terms and Conditions page covers how the site itself operates, including our affiliate relationships.

A note on what this site is — and isn't

We may earn a commission if you click through to a listed casino and sign up; this is how the site is funded, and it never determines how a site is ranked or reviewed. Nothing on this site is financial, legal or tax advice, and nothing here should be read as a guarantee of winnings — gambling involves real risk of loss, and playing with crypto adds price volatility on top of that. Crypto casinos aimed at US players are typically licensed offshore, in places like Curaçao or Anjouan, rather than by any US regulator, and they sit in a legal grey area for US players. Always check your own state's laws before depositing anywhere.

This site is intended for adults of legal gambling age only — 18+ or 21+ depending on the site and your state's rules. If you or someone you know is struggling with gambling, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support, and offshore sites generally don't offer the same player protections as state-regulated operators.

Getting a useful response

When you contact us, a bit of detail goes a long way. If you're reporting an error, tell us which casino and which section of the review it's in. If you're suggesting a site, tell us what stands out about it — coin support, bonus structure, no-KYC policy, whatever's relevant. General feedback about the site's format, comparisons or coverage is always welcome too, since it directly shapes how we update future reviews.